Telephone and Electronic Consultations

English Speaking Telephone and Electronic Consultations

In certain situations personal meeting with the doctor may be difficult or not absolutely necessary.
For such cases we are available for English Speaking Teleconsultations.

Teleconsultations are interactive verbal discussions between the Patient and our Physician. They may include picture materials via web camera or photos. Written records may also be reviewed and incorporated into the Doctors’ professional opinion. The available electronic channels are telephone, Skype (preferred), Viber and WhatsApp.
Chat Consultation with interactive messaging may be done via Skype, Viber and WhatsApp.
With E-mail Consultations we can review written documents, such as medical records in English or Hungarian and give advice based on them. Email is advised for medical record review only.

Our EU Standard electronic prescriptions can be filled in any pharmacy of the issuing doctors’ country as being retrieved from the National Health Care Cloud. Other EU countries may fill signed and stamped paper prescription.
You will receive either the printable ePrescription in pdf format via WhatsApp or a signed and stamped paper prescription, that can be delivered to you for an extra fee.
Medical Report and Proof of Payment for insurance reimbursement are always provided.

Consultants:

Akos Kalman Santha, M.D.
Certified in Travel Health®
Diplomate of The American Board of Internal Medicine
Diplomate of The American Board of Psychiatry and Neurology in Neurology and Clinical Neurophysiology

Krisztina Szele, M.D.
Certified in Travel Health®
Diplomate of The American Board of Pediatrics
Diplomate of The Hungarian Board of Allergy and Clinical Immunology

These are high level English Speaking, Premium Private Medical Services, personally given by USA Trained and Certified physicians, therefore fees will be charged.
Pre-payment with Bankcard or transfer is necessary.

Please note, that verbal or written consultations without physical examination will never provide such a comprehensive view of many diseases. Inspection, palpation, auscultation and even smell of the patient may completely change the initial impression about the distantly reported problem. Therefore the Physician may not be responsible for misdiagnosis due to lack of such crucial information. We may record the conversation for quality improvement purposes.

To obtain a Paid Telephone Consultation you need to follow these steps:

  • Decide how urgently and when you want to talk to the Doctor. Urgent calls, evenings, nights, weekends will cost more.
  • See our Price list and Banking Information.
  • Make Pre-payment. You either have to give us an authorization to charge your bank card including details (Card number, expiration, Safety code) or you have to make a pre-payment with your bank card on our website. Your payment “Reference” should be your desired date of consultation with numbers (yyyymmdd) and your name’s initials (XYZ), e.g. 20200325JD (2020 March 25 for John Doe). You will have to give your email address at the time of payment, that will serve for identification as well. Bank transfer is also an option using the same “Reference” information.
  • After the payment is completed and confirmed Contact us. We may call you back if you have a EU phone number. We can also do Teleconsultation via WhatsApp, Viber or Skype.

These are Premium Private Medical Services, therefore fees will be charged. Pre-payment with Instant Bank Transfer is preferred.